Is this tour accessible?
This tour is not suitable for those with mobility impairments. This can be modified for private tours.
How much walking is there?
This tour covers about 2 miles at a leisurely pace.
Is there a wait for the Eiffel Tower?
It’s important to note that this tour doesn’t include skipping the line at the Eiffel Tower, but your guide will purchase the tickets for you after you arrive. The wait time to purchase tickets can be up to two hours, but rest assured that your guide will keep you entertained and provide insightful information about the Eiffel Tower while you wait in line together.
What happens if the summit is closed?
Thank you for understanding that sometimes the Eiffel Tower closes the summit due to safety reasons beyond our control. If this happens, you’ll receive a partial refund for the amount of the summit upgrade, and you’ll still enjoy an elevator ride to the spectacular views of the tower’s second floor.
Do we enter Notre Dame?
No, we don't go inside Notre Dame, but we'll explore its intricate facades from the outside.
What is the rescheduling policy?
We understand plans change. We offer a 100% refund or the option to reschedule up to 24 hours prior to your tour start time. Within 24 hours of your tour, we would have incurred hard costs and therefore cannot allow rescheduling or cancellation without costs.
What if it rains?
Our tours run rain or shine. If there’s extreme weather and we have to cancel, you’ll get a full refund.
Are gratuities included?
Tips aren’t included but are always appreciated by our guides. If you think your guide did an outstanding job, a tip is a great way to show that.
Are my entry tickets included in the price of the tour?
Your entry to the Eiffel Tower and the archeological crypt are included in the price of the tour. You will also receive complimentary Seine River cruise tickets that you can use at your leisure.
Are there lockers available before we go up the tower?
No. We recommend leaving luggage at your hotel since Eiffel Tower staff reserves the right to refuse entry to those with extra bags.