9/11 Ground Zero Insider Tour
Duration: 1.5, 3.5, 2.5, 4.5 hours
Overview
Hear firsthand accounts of the tragedy and New York’s resilience from a local with a personal connection to 9/11. Upgrade for a skip-the-line 9/11 Museum ticket and Freedom Tower admission.
Included
Included
NYC guide with a personal connection to 9/11
Included
Guided tour of Ground Zero sites
Included
9/11 Memorial guided visit
Included
9/11 Museum skip-the-line ticket (if you upgrade)
Included
Views from the One World Observatory (if you upgrade)
Excluded
Excluded
Gratuities
Important information
How much walking is there?
We cover less than a mile at a leisurely pace, and the walking route is fairly level.
Is this tour accessible?
This tour is accessible for strollers and wheelchairs.
What can I bring inside the museum?
There is a security checkpoint before entering the 9/11 Museum. All large bags will need to be checked at the coat check. You can bring your camera, but only photos without flash are allowed.
Is the tour good for kids?
Yes, our Ground Zero tour is appropriate for all ages. The subject matter is covered sensitively, and we’ve had many families enjoy our tours over the years.
What is the rescheduling policy?
We understand plans change. We offer a 100% refund up to 24 hours prior to your tour start time for this tour. We also offer rescheduling to another date the tour is running at no extra cost if you’re unable to make this tour. Please keep in mind there are no refunds available if you have already rescheduled your tour.
When should I get there?
Plan to show up 15 minutes early. The tour starts promptly, and you may not be able to catch up if you arrive late.
What if it rains?
Our tours run rain or shine, so please check the local forecast to plan. In rare cases when we have to cancel for extreme weather, we’ll offer you the chance to reschedule or give a full refund.
Are gratuities included?
Tips are always appreciated but never expected. They’re a great way to tell your guide they did an awesome job and show your appreciation.
How does the 9/11 Museum upgrade work?
You’ll visit the 9/11 Museum after your tour with a skip-the-line ticket that can save you over an hour in line. Your guide will also share helpful information about the museum to prepare you for your self-guided visit. There’s a security checkpoint, and all large bags must be checked. The museum reserves the right to deny admission if you miss your timed entry, but you can stay as long as you like after entering.
How does the One World Observatory upgrade work?
This upgrade is self-guided and includes a ticket for access to the observatory at One World Trade Center (aka Freedom Tower). OWO has not only amazing views by day and night but also interesting exhibits related to the rebuilding of Ground Zero.
Highlights
More information
Visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts that enrich your experience following our guided tour.