9/11 Ground Zero Insider Tour
Duration: 1.5 hours
Overview
Learn 9/11 stories from a local, with optional skip-the-line museum and Freedom Tower access.
Included
- NYC guide with a personal connection to 9/11
- Guided tour of Ground Zero sites
- 9/11 Memorial guided visit
- 9/11 Museum skip-the-line ticket (if you upgrade)
- 9/11 Museum guided tour (if you choose the VIP option)
- Views from the One World Observatory (if you upgrade)
Excluded
- Gratuities
Important information
How much walking is there?
We cover less than a mile at a leisurely pace, and the walking route is fairly level.
Is this tour accessible?
This tour is accessible for strollers and wheelchairs.
What can I bring inside the museum?
There is a security checkpoint before entering the 9/11 Museum. All large bags will need to be checked at the coat check. You can bring your camera, but only photos without flash are allowed.
Is the tour good for kids?
Yes, our Ground Zero tour is appropriate for all ages. The subject matter is covered sensitively, and we’ve had many families enjoy our tours over the years.
What is the rescheduling policy?
We understand plans change. We offer a 100% refund up to 24 hours prior to your tour start time for this tour. We also offer rescheduling to another date the tour is running at no extra cost if you’re unable to make this tour. Please keep in mind there are no refunds available if you have already rescheduled your tour.
When should I get there?
Plan to show up 15 minutes early. The tour starts promptly, and you may not be able to catch up if you arrive late.
What if it rains?
Our tours run rain or shine, so please check the local forecast to plan. In rare cases when we have to cancel for extreme weather, we’ll offer you the chance to reschedule or give a full refund.
Are gratuities included?
Tips are always appreciated but never expected. They’re a great way to tell your guide they did an awesome job and show your appreciation.
How does the 9/11 Museum upgrade work?
We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
How does the One World Observatory upgrade work?
This upgrade is self-guided and includes a ticket for access to the observatory at One World Trade Center (aka Freedom Tower), built after 9/11. OWO has amazing views by day and night as well as interesting exhibits.
Highlights
More information
Visit the landmarks of Ground Zero, including the 9/11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
We offer several upgrades to enhance your visit. The 9/11 Museum is a must. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket. You’re welcome to stay as long as you like in the museum after the tour. You can also add on a visit to Freedom Tower for the 360-degree views of NYC from the spectacular One World Observatory.