How much walking is there?
This tour covers around three quarters of a mile at a leisurely pace.
Is this tour wheelchair accessible?
Yes, this tour is accessible for both wheelchairs and strollers.
What is the cancellation policy?
We understand plans change. We offer a 100% refund or the option to reschedule up to 48 hours before your tour start time. Cancellations within 48 hours aren't eligible for refunds or rescheduling.
When do I visit the SUMMIT One Vanderbilt?
Your guided tour will end near the Summit Vanderbilt building. Your tickets are timed, so you should enter immediately after the tour. Once inside, you’re free to explore at your own pace to the 91st and 93rd floor.
When should I get there?
Plan to show up 15 minutes early. The tour starts promptly, and you may not be able to catch up if you arrive late.
What if it rains?
Our tours run rain or shine. If there’s extreme weather and we have to cancel, you’ll get a full refund.
Are gratuities included?
Tips aren’t included but are always appreciated by our guides. If you think your guide did an outstanding job, a tip is a great way to show that.